Customer Feedback Managers

All apps in Customer Feedback Managers category. Use the filters below to narrow down your search. 

Popular filters:

Copy a direct link to this comment to your clipboard
  1. LimeSurvey icon
     97 likes

    LimeSurvey (formerly PHPSurveyor) is an Open Source PHP web application to develop, publish and collect responses to online & offline surveys. Anonymous and Not-Anonymous survey, open and closed group of participant surveys, optional public registration for surveys.

    Cost / License

    • Freemium
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • PHP
    • Cloudron
    Dashboard
    Array Questions
    Multiple Options with Comments
    +6
    Masks: Date Questions
    196 alternatives
    2.9
    Poor7 reviews
  2. Text| icon
     2 likes

    Text combines AI agents, live chat and help desk software with workflows and customer data platform. All that to help your business automate online sales and deliver amazing customer service at scale.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
    A unified workspace that brings all customer conversations, tickets, and performance insights into one clean, intuitive interface. Agents can easily manage chats, emails, and social messages side by side — powered by real-time AI assistance and automation.
    A modern, customizable chat widget that connects customers with your team or AI instantly. It supports live chat, automated greetings, and proactive engagement — helping you turn website visits into meaningful interactions and conversions.
    The heart of Text App — an adaptive AI engine that learns from your knowledge base, historical tickets, and customer data. It suggests personalized responses, routes issues intelligently, and resolves repetitive questions automatically.
    +4
    Smart virtual agents that handle routine inquiries, qualify leads, and assist human agents in real time. They understand context, escalate complex cases seamlessly, and continuously improve through machine learning.
    68 alternatives
  3. UserVoice icon
     79 likes

    Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
    UserVoice screenshot 1
    UserVoice screenshot 2
    213 alternatives
  4. Jemo icon
     2 likes

    Jemo analyses all customer conversations, clusters them into trends, surfaces root-cause analysis, and automatically generates tasks, content fixes, or tickets.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Trend analysis
    Jemo screenshot 1
    Jemo screenshot 2
    +1
    Jemo screenshot 3
    6 alternatives
  5. HelpDesk icon
     2 likes

    Help desk software and ticketing system that centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    HelpDesk screenshot 1
    HelpDesk screenshot 1
    HelpDesk screenshot 2
    +3
    HelpDesk screenshot 3
    57 alternatives
  6. Whelm icon
     6 likes

    Whelm is a suite of free tools for freelancers. It has client management suite to handle invoices, contracts, project management, and more, plus a built-in media review tool for quick and easy approvals on your work.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Media Review Tool: draw on the file to leave hyper-specific feedback
    Media Review Tool: writing comments and highlighting areas of focus on a media file
    eSignature on a digital contract
    +4
    Custom Invoices
    47 alternatives
  7. Upvoty icon
     2 likes

    Upvoty helps you collect and manage user feedback with feedback boards, product roadmap, changelog and blog. Turn user feedback into actionable product optimizations and build better products.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Home Page
    50 alternatives
  8. ruttl icon
     Like

    ruttl is the fastest website feedback tool that allows users to add comments directly on live websites & apps, and make real-time edits so they can give precise change values to the developers. To review fully developed websites, currently, people take screenshots, encircle...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    ruttl screenshot 1
    ruttl screenshot 1
    ruttl screenshot 2
    +3
    ruttl screenshot 3
    7 alternatives
  9. Talkbase icon
     Like

    Talkbase transforms community activity into actionable analytics. Discover how each interaction boosts business metrics, from sales to customer satisfaction, and fuel your growth with insights that matter.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Talkbase screenshot 1
    Talkbase screenshot 1
    Talkbase screenshot 2
    +3
    Talkbase screenshot 3
    13 alternatives
  10. EnVsion icon
     Like

    EnVsion helps UX teams better understand their customers across all user interview videos in order to build game-changing products with speed and confidence.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Video list page
    Video page with highlights
    Highlights page
    +1
    Highlights Page after tag filter has been applied
    1 alternatives
  11. Nolt icon
     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Nolt screenshot 1
    Nolt screenshot 1
    Nolt screenshot 2
    115 alternatives